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> More About Security
Learn More About Security
• You should always be wary if you receive any email or call asking you to disclose your user name, password, account number, national ID or IQAMA number or any personal details.
• Change your internet banking 'alinma Internet' password from time to time or if you access your account from public places.
• Constantly review your beneficiaries list in your account in internet banking 'alinma Internet'.
• Be aware that alinma bank will not ask for updating your account information or changing your password through phone call or email.
• Make sure you access internet banking 'alinma internet' through correct link www.alinma.com and do not access it from favorites or from any email.
What we do
Our online banking system is designed to protect your information and privacy. Here are some of the security measures we have in place.
Strong Encryption
Information exchanged between your computer and our web server is secured through encryption. Encryption converts the information into a form that is unreadable as it travels along the internet. You must have a browser that supports strong encryption to access the system (in technical terms, the browser must support 128-bit encryption).
Secure Login
Our online banking system allows you to choose authentication Method :
- Token device
- SMS
Password Protection
When changing your password, you will be shown whether your password is considered weak, medium or strong. Strong passwords are harder to guess. You must not reveal your password to anyone.
It is recommended to change your password periodically to have high security level.
Automatic Logout
You should always log out of the online banking facility when you are done, but if you forget, our system will automatically log you out after a period of time.
Protecting your Privacy
In order to protect your personal information, you may be asked to enter security credentials before gaining access to pages that contain your personal information. Providing these credentials will confirm your identity so that only you can see and modify your personal information.
Fraud Protection
In order to protect you against fraudulent transactions, you may be asked to enter security credentials for certain transactions.
What you can do
Keep your information up to date. If your personal information changes, please visit our branch or call 800 120 8000. Anti-Virus, Anti-Spyware, Anti-Malware protection should always be up to date. This will help prevent your pc from being affected by malicious activities, programs, and malware.
Always keep your computer's operating system up-to-date. Check regularly for the availability of security-related patches.
It is very important to activate your firewall system and never stopped it whatever the reasons. Also, you can use the public and available firewall software's that can protect your PC if there is any need for it.
Always verify the bank's web site name in your browser. In your browser look at the adress in the navigation toolbar.
In order to keep your information secure you should never store you accounts password in your PC whatever the reasons. This to protect it from theft.
Never provide your personal information to persons who are not allowed to see it or send it to a suspicious email or enter it in unreliable Web site. This to keep it from faling into unauthorized hands.
Never send e-mail that contains your personal information. This may include your address, account numbers, credit card numbers, and login credentials. E-mail is not encrypted and can be intercepted. To send us confidential information, log into your online banking account and use our Secure Message service. Never respond to an e-mail that asks you to click on a link to connect to the bank. These e-mails are fraudulent (called "phishing" scams). We will never send you e-mail or call you asking you to provide us with personal information. Please contact us immediately at the following number if you receive such an e-mail or phone call 800-120-8000.
Avoid using software features that remember your password. These features provide convenience but can reveal your password to someone else using your machine.
Avoid utilizing public computers (for example, a library, cafe, or airline lounge), to access your Alinma information.
Fraud may take several forms that aims to harm partners via getting secret information of the partners and using them illegally to get money or harm partners.
Samples for Fraud
| Sample |
Description |
How To Avoid |
| Phishing Scams(Fake Website) |
Tricking individuals to disclose sensitive personal or financial information through deceptive websites that may look like the original websites. |
Validate sites trustworthiness; observe the "lock" symbol and the word "https" instead of "http" before site"s address. Check the website certificate.
|
| Phishing Scams(Emails)
|
Tricking individuals to disclose sensitive personal or financial information through deceptive emails. |
Ignore emails that are asking for personal or banking information. Do not click on URLs from emails and delete any email contain them. Install anti viruses/spam software. |
| Malware "Malicious Software" |
A program that is inserted into a system to compromise victim's data, applications, or operating system. |
- Keep software applications updated.
- Protect the system using Anti-Virus and Firewall program.
- Delete any email from unknown source or may look suspicious.
|
| Shoulder Surfing |
Using direct observation techniques, such as looking over someone's shoulder, to get personal information like user name and password. |
Avoid browsing or printing sensitive information in crowded areas.
- Use screen filter films.
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| Phone \ mobile \ email Impersonation |
Impersonate a bank staff via phone or mobile or email to request personal or confidential information. |
- Sensitive and secret data should be kept confidential and should not be disclosed to anyone via phone or mobile or email.
- Delete any email from unknown source or may look suspicious.
- Inform the bank immediately on (8001208000) in case of any of the mentioned impersonations faced.
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Do not send or use your account's information details or your login information (usernames/passwords) through emails or other websites.
Avoid logging into Alinma Internet through (copying the bank URL, other websites or emails)
Access Alinma website using by writing the URL (www.alinma.com( in the browser, then login to Alinma Internet from there.
Make sure the key lock symbol when accessing Alinma Internet exists at the bottom page or in the address bar in order to insure the security of your information and you can see the website certificate authority (SSL Certificate) from VeriSign, which ensure the encryption of your sent and received information, by clicking on the lock symbol near the address bar in the browser.
Do not disclose your login information (usernames/passwords) or share it with anyone including the Bank"s employees and inform the bank immediately for any such suspicious request.
Use strong passwords that cannot be discovered by anyone.
Tips when writing passwords:
Passwords shall not be the same as the username.
Passwords shall be at least 8 characters in length and shall contain a mix of numbers, upper case, lower case and special characters.
Passwords shall not be based on readily-known personal information such as family, friends, colleagues, etc.
Users shall not construct fixed passwords that combine a set of characters that do not change.
Change your password periodically.
Don't hesitate to contact us through 8001208000 in case of any suspicion in calls, SMS or emails claiming that they are representing the bank.
Read the content of the SMS containing the activation code sent to you by the bank.
Avoid using Alinma Internet from the others computers or the public / shared computers and if used:
Close all others browsers and open new one.
Don't copy or paste any of your information.
Ensure that the computer has security programs.
Make sure to sign out once you finish form using the website.
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